Rajni Hasija brings nearly four decades of leadership experience across tourism, hospitality, mobility, digital transformation, governance and public services. Her professional journey reflects a unique combination of strategic leadership, large-scale execution, stakeholder management and customer-focused innovation.
As Director (Tourism & Marketing) and CMD (Additional Charge) of IRCTC, she led significant initiatives in tourism development, hospitality services, digital platforms and business growth, contributing to the transformation of one of India's most recognised travel and service organisations.
Her expertise extends beyond executive leadership to board governance, independent directorship, arbitration, conciliation, risk oversight and strategic advisory roles, enabling organisations to address complex business and governance challenges.
Today, through RR Hasija & Associates LLP, she advises organisations, startups and institutions by bringing together policy understanding, business perspective, governance experience and practical implementation capabilities to support sustainable and future-ready growth.
Bringing a balanced perspective to boardrooms through a combination of executive leadership experience and independent director responsibilities. Supporting organisations in strengthening governance practices, risk management frameworks, stakeholder accountability and responsible business decision-making.
Focus Areas: Independent Directorship | Corporate Governance | Board Effectiveness | Risk Management
Providing independent and practical dispute resolution support by combining legal understanding with extensive experience in commercial operations, contracts and institutional decision-making. Bringing a balanced approach in resolving disputes through arbitration, conciliation and structured dialogue.
Focus Areas: Arbitration | Conciliation | Commercial Disputes | Contractual Matters | Institutional Dispute Resolution
Advising organisations on tourism growth, hospitality services and mobility solutions by combining sector knowledge with practical experience in creating and managing customer-centric travel ecosystems. Supporting development of sustainable, experience-driven and commercially viable tourism initiatives.
Focus Areas: Tourism Strategy | Hospitality Services | Mobility Solutions | MICE | Travel Ecosystems | OTA Advisory
Helping organisations navigate digital transformation by aligning technology adoption with business objectives, customer expectations and operational requirements. Bringing leadership experience in managing technology-enabled platforms, process improvements and innovation-driven initiatives.
Focus Areas: Digital Transformation | Digital Platforms | Technology Adoption | Customer Experience | Innovation Strategy | Startup Advisory
Supporting organisations in embedding sustainability principles and ESG practices into business strategy, operations and stakeholder engagement. Bringing a practical perspective on responsible growth, balancing organisational objectives with environmental, social and governance priorities.
Focus Areas: ESG | Sustainability Strategy | Responsible Business Practices | Sustainable Growth | Stakeholder Engagement
A professional journey spanning leadership, governance, tourism, hospitality, digital transformation and institutional development.
Served as CMD (Additional Charge) and Director (Tourism & Marketing), IRCTC, leading large-scale tourism, hospitality, digital services and customer-focused business initiatives.
Independent Director with board experience across fintech organisations, contributing to corporate governance, risk management and responsible business decision-making.
Empanelled Arbitrator (FICA), Indian Council of Arbitration, bringing commercial understanding and structured dispute resolution perspective.
Certified ESG Professional with focus on sustainability, responsible business practices and long-term value creation.
Led nationally recognised tourism initiatives and large-scale transformation projects involving travel, hospitality, technology adoption and stakeholder collaboration.
Engaging with industry leaders, professionals and experts through knowledge sharing, practical experiences and meaningful conversations across tourism, mobility, governance, sustainability, digital transformation and public policy.
Beyond advisory assignments and board responsibilities, Rajni Hasija contributes to industry discourse through articles, sustainability conversations, experience stories, presentations and professional engagements.
These initiatives reflect a commitment to promoting innovation, responsible growth, governance excellence and collaborative learning for building future-ready organisations and ecosystems.
Meaningful dialogues hosted by Rajni Hasija with leaders and experts exploring sustainability from multiple perspectives — climate commitments, responsible organisations, food systems, lifestyle choices and the future of business. The series brings together practical experiences and expert viewpoints to understand how sustainability can move beyond discussion into everyday decisions and organisational practices.
Guest: Ms. Sanchita Goirala Mishra
Guest: Ms. Poulomi Bhattacharya, Accor Hotels
A discussion on how leadership, organisational culture and people-focused practices influence sustainability and help create responsible, future-ready organisations.
Guest: Chef Ajay Chopra
Sharing knowledge, experiences and perspectives through professional forums, academic institutions and industry platforms. These engagements reflect continuous knowledge sharing and professional contribution across governance, sustainability, tourism, hospitality, business strategy and emerging areas of transformation.
Engaging with industry leaders, professionals and experts through panel discussions, moderated sessions and knowledge-sharing forums.
These interactions reflect active participation in conversations on emerging trends, industry challenges and future opportunities across tourism, governance, sustainability and digital transformation.
Served as CMD (Additional Charge) and Director (Tourism & Marketing), IRCTC, leading tourism, hospitality, digital services and customer-focused business initiatives.
Independent Director with board experience across fintech organisations, contributing to governance, risk management and responsible business decisions.
Empanelled Arbitrator (FICA), Indian Council of Arbitration bringing commercial understanding and structured dispute resolution perspective.
Served as CMD (Additional Charge) and Director (Tourism & Marketing), IRCTC, leading tourism, hospitality, digital services and customer-focused business initiatives.
Independent Director with board experience across fintech organisations, contributing to governance, risk management and responsible business decisions.
Empanelled Arbitrator (FICA), Indian Council of Arbitration bringing commercial understanding and structured dispute resolution perspective.
The Insight Series brings together perspectives shaped by experience, research and emerging developments across travel, tourism and transformation. Each paper explores an important industry question, connecting strategic thinking with practical realities to encourage dialogue and new ways of looking at the evolving travel ecosystem.
Explore the Insight Series
In a world where organisations are navigating rapid change, complex stakeholder expectations and evolving business models, experience alone is not enough. The ability to connect strategy with execution, governance with growth, and innovation with responsibility defines sustainable success.
Rajni Hasija brings this integrated perspective — combining leadership experience, board-level understanding, strategic insight and practical implementation experience developed across tourism, hospitality, mobility, digital platforms and public service ecosystems.
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*The above blog contains personal opinion based on study and relevant research. The blog is produced purely for educational purpose.
